FAQ

Eyemart Express FAQ

Use the menu above to browse our online collection of designer frames. Once you have found the frame you want to purchase, click the "Order Now" button, select your lens type, fill in your prescription and customize your lens options. Enter your shipping and payment information then click "Place Order". Your custom glasses will arrive in 7–10 business days!
Close. We are adding frames daily to both our retail and online selections. If you don't find something you're looking for online, be sure to visit our store and choose from a much larger selection.
Each frame has a button below it labeled "360° View". When you click the button, a new window will open, featuring your selected frame. Click and drag your mouse over the image to view the 360° rotation.
Quite easily; once you have find frames you want to try, click the "Try at Home" button to add it to your "Try at Home" cart. Continue adding frames until you have your favorite 4 frames in the cart. Review your choices and click "Proceed To Checkout". We'll send you the frames you selected for FREE along with a pre-paid return shipping label. Although Home Try-On is a free service, a valid credit card is required and you will see a $1 pre-authorization to verify the card.
Yes, to make your glasses, we require a current prescription and pupillary distance measurement (PD).

Prescription FAQ

After you receive an eye exam, your optometrist or ophthalmologist is required by law to provide you with your prescription. Be sure to ask for a clear, legible prescription and your pupillary distance (PD). If you need a new prescription, click here for a list of doctors near you.
Click here for a video explaining how to read your prescription.
PD, or Pupillary Distance, is the distance from the center of one pupil to the center of the other pupil. The pupil is the black area in the middle of the eye. This measurement is necessary to the correct positioning of your lenses within the frame you have chosen. We recommend that you ask your doctor for your PD during your eye exam, or you can always stop in one of our stores, and we can take that measurement for you at no charge. Alternatively, you can follow these steps using this printout to measure your own PD.
No. Your prescription for contact lenses will be different from your prescription for glasses. Make sure the prescription you use to order your glasses is specifically for glasses.

Frame and Lens FAQ

We offer a variety of frame materials, such as plastic, stainless steel, titanium and memory metal (bendable metal frames that retain their shape). We offer styles for men, women and children. Our categories are business, classic, fashion, sporty, sun and vintage. Our selection is as diverse as the population that we serve!
We sure do. Please use the menu above to browse our online collection of children's frames or for an even larger selection, visit our store.
Yes! Once you select the frame that you would like to purchase, choose your prescription type and enter your prescription. You may then choose the Prescription Sunglasses Package Option and your frames will include prescription sunglass lenses with UV protection. You may then choose a tint color. Currently, we offer gray and brown.
Yes. These are known a photochromic lenses. These lenses are great for outdoor comfort, but may not be best for driving since windshields block the UV rays that cause the lenses to darken. Once you select the frame that you would like to purchase, choose your prescription type and enter your prescription. You may then choose the Photochromic Sunglasses Package Option, and your frames will include UV protected lenses that transition from clear to dark in the presence of sunlight.
Unfortunately, not all frames are compatible with all prescriptions. Each frame is labeled with the prescription types that are compatible with that frame.
Our basic lens is an industry standard, CR39, plastic lens. This is included with all purchases at no additional cost. We also offer a thinner, more durable 1.56 index polycarbonate lens, which we recommend for most prescriptions. For the strongest prescriptions we offer a 1.67 high index plastic lens.
As of now, we only offer single vision, bifocal and progressive lenses online. Please visit our stores for even more options.
Not online. We only offer complete pair packages online, which includes frames and lenses. However, if you visit our store, we are more than happy to make you lenses for frames you already own.