If your child has Autism, anxiety, or sensory issues, we suggest reading the “What to Expect When Getting New Glasses” story to prepare them in advance! The story goes through each step of the process and may help your child feel less anxious when they know what to expect! You may want to review anything you think may be especially hard for them such as potential sensory issues, or getting fixated on a pair of glasses that don’t fit them, for example. You may also want to let them know they can help pick out the glasses, but you have the final say on which pair you are buying! Remind them that the glasses have to fit them and be comfortable!

Once glass frames and lenses have been selected, the glasses can be made in one hour. It may be helpful to decide in advance if you’ll wait for them, leave the store and do a different activity for an hour, or come back another day for pick up, and let your child know in advance what the plan is and when they will get to take their new glasses home!

Glasses:
Metal frames are much more adjustable than plastic ones. On metal frames the nose pads can be moved and adjusted, while on the plastic frames, there is no way to adjust the nose bridge. When you and your child pick up the glasses, the staff can make minor adjustments to make the glasses more comfortable.

Lenses:
There are choices of lenses, and the Basic Trivex, Think, and Ultra Thin are the best option for active kids and teens as they are shatter resistant. The polycarbonate Basic “Thin” lenses are included in the Back-To-School deal and highly recommended for active kids! The Basic CR39 Plastic is not recommended as they may shatter.

Good News!
Have a very active kid who breaks things frequently? Eyemart has a great frame replacement policy included with your purchase! Bring in any part of the broken glasses and they will replace the frame at no cost!

A: Yes, we are proud to make our in-store shopping experience more inclusive for individuals with Autism. We partnered with the Autism Society of Texas to train our store associates and make the shopping experience easier for our customers with Autism. You can get more information on all of our efforts, including tips for parents and a guided social narrative to help prepare for a visit to one of our stores on our website at https://www.eyemartexpress.com/lander/inclusive-shopping.

A: No, you can visit your local Eyemart Express at any time. We recommend reaching out to your local store before your visit so, when possible, they may provide accommodations such as adjusting music and scheduling quieter times to shop for a less stimulating environment. You can find store information at https://www.eyemartexpress.com/get-glasses.

A: Everyone! Our store associates have received training from the Autism Society of Texas and they are ready to help customers of all ages with varying support needs. You can get more information on all of our efforts, including tips for parents and a guided social narrative to help prepare for a visit to one of our stores on our website at https://www.eyemartexpress.com/lander/inclusive-shopping.

A: We are proud to make our in-store shopping experience more inclusive for individuals with Autism in partnership with the Autism Society of Texas. You can get more information on all of our efforts, including tips for parents and a guided social narrative to help prepare for a visit to one of our stores on our website at https://www.eyemartexpress.com/lander/inclusive-shopping.