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Henrico, VA

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Parental Tips

If your child has Autism, anxiety, or sensory issues, we suggest reading the “What to Expect When Getting New Glasses” story to prepare them in advance! The story goes through each step of the process and may help your child feel less anxious when they know what to expect! You may want to review anything you think may be especially hard for them such as potential sensory issues, or getting fixated on a pair of glasses that don’t fit them, for example. You may also want to let them know they can help pick out the glasses, but you have the final say on which pair you are buying! Remind them that the glasses have to fit them and be comfortable!

Once glass frames and lenses have been selected, the glasses can be made in one hour. It may be helpful to decide in advance if you’ll wait for them, leave the store and do a different activity for an hour, or come back another day for pick up, and let your child know in advance what the plan is and when they will get to take their new glasses home!

Although the process does not take long to pick glasses and lenses, there may be times when you need to talk to the staff about paperwork and lens choices. Bring an activity from home or a favorite toy, or if your child has an electronic device or handheld game, bring it charged so they can play for a few minutes. If your child needs a lot of supervision, you may want to bring a second caretaker or helper!

Glasses:
Metal frames are much more adjustable than plastic ones. On metal frames the nose pads can be moved and adjusted, while on the plastic frames, there is no way to adjust the nose bridge. When you and your child pick up the glasses, the staff can make minor adjustments to make the glasses more comfortable.

Lenses:
There are choices of lenses, and the Basic Trivex, Think, and Ultra Thin are the best option for active kids and teens as they are shatter resistant. The polycarbonate Basic “Thin” lenses are included in the Back-To-School deal and highly recommended for active kids! The Basic CR39 Plastic is not recommended as they may shatter.

Good News!
Have a very active kid who breaks things frequently? Eyemart has a great frame replacement policy included with your purchase! Bring in any part of the broken glasses and they will replace the frame at no cost!

Please let the staff know if there’s anything they can do to make the store more sensory-friendly, such as turning down the music volume, or dimming the lights if possible. If your loved one is having a hard time and you haven’t completed the process, it’s ok to come back! Take a photo of the glasses and try again another day!

FAQs

A: Yes, we are proud to make our in-store shopping experience more inclusive for individuals with Autism. We partnered with the Autism Society of Texas to train our store associates and make the shopping experience easier for our customers with Autism. You can get more information on all of our efforts, including tips for parents and a guided social narrative to help prepare for a visit to one of our stores on our website at https://www.eyemartexpress.com/lander/inclusive-shopping.

A: We partnered with the Autism Society of Texas to train our store associates and make the shopping experience easier for our customers with Autism. You can get more information on all of our efforts, including tips for parents and a guided social narrative to help prepare for a visit to one of our stores on our website at LINK TBD. We recommend reaching out to your local store before your visit so, when possible, they may provide accommodations such as adjusting music and scheduling quieter times to shop for a less stimulating environment. You can find store information at https://www.eyemartexpress.com/get-glasses.

A: No, you can visit your local Eyemart Express at any time. We recommend reaching out to your local store before your visit so, when possible, they may provide accommodations such as adjusting music and scheduling quieter times to shop for a less stimulating environment. You can find store information at https://www.eyemartexpress.com/get-glasses.

A: We are proud to offer inclusive shopping during our regular operating hours. We recommend reaching out to your local store before your visit so, when possible, they may provide accommodations such as adjusting music and scheduling quieter times to shop for a less stimulating environment. You can find store information at https://www.eyemartexpress.com/get-glasses.

A: Everyone! Our store associates have received training from the Autism Society of Texas and they are ready to help customers of all ages with varying support needs. You can get more information on all of our efforts, including tips for parents and a guided social narrative to help prepare for a visit to one of our stores on our website at https://www.eyemartexpress.com/lander/inclusive-shopping.

A: Yes, we welcome customers of all ages to shop with us to see clearly. Our associates have received training from the Autism Society of Texas and are ready to help you find new glasses. You can find store information at https://www.eyemartexpress.com/get-glasses.

A: We are proud to make our in-store shopping experience more inclusive for individuals with Autism in partnership with the Autism Society of Texas. You can get more information on all of our efforts, including tips for parents and a guided social narrative to help prepare for a visit to one of our stores on our website at https://www.eyemartexpress.com/lander/inclusive-shopping.

A: Yes, all of our stores offer inclusive shopping. We are proud to partner with the Texas arm of the national nonprofit Autism Society to create training for our associates and to help us provide support for people with various support needs in the communities that we serve.

6 Locations Near You

Stores near You

Map to location

Hours

Mon - Fri 9 AM - 7 PM
Sat 9 AM - 5 PM

contact

(804) 433-3949

We accept all current prescriptions.

MY STORE

Henrico, VA

Open Until 7 pm

11643 W Broad St
Henrico, VA 23233

(804) 433-3949

Store details, offers
& insurance plans

We accept all current prescriptions.

Map to location

Hours

Mon - Fri 9 AM - 7 PM
Sat 9 AM - 5 PM

contact

(804) 764-0945

We accept all current prescriptions.

Mechanicsville, VA

Open Until 7 pm

7378 Bell Creek Rd
Mechanicsville, VA 23111

(804) 764-0945

Call For An Eye Exam Store details, offers
& insurance plans

We accept all current prescriptions.

Map to location

Hours

Mon - Fri 9 AM - 7 PM
Sat 9 AM - 5 PM

contact

(804) 302-4182

We accept all current prescriptions.

North Chesterfield, VA

Open Until 7 pm

11413B Midlothian Tpke Ste 101
North Chesterfield, VA 23235

(804) 302-4182

Call For An Eye Exam Store details, offers
& insurance plans

We accept all current prescriptions.

Map to location

Hours

Mon - Fri 9 AM - 7 PM
Sat 9 AM - 5 PM

contact

(443) 671-1415

We accept all current prescriptions.

Salisbury, MD

Open Until 7 pm

2618 N Salisbury Blvd Ste 320
Salisbury, MD 21801

(443) 671-1415

Call For An Eye Exam Store details, offers
& insurance plans

We accept all current prescriptions.

Map to location

Hours

Mon - Fri 9 AM - 7 PM
Sat 9 AM - 5 PM

contact

(804) 451-4166

We accept all current prescriptions.

Colonial Heights, VA

Open Until 7 pm

1078 Temple Ave
Colonial Heights, VA 23834

(804) 451-4166

Call For An Eye Exam Store details, offers
& insurance plans

We accept all current prescriptions.

Map to location

Hours

Mon - Fri 9 AM - 7 PM
Sat 9 AM - 5 PM

contact

(304) 566-4393

We accept all current prescriptions.

Clarksburg, WV

Open Until 7 pm

536 Emily Dr
Clarksburg, WV 26301

(304) 566-4393

Schedule eye exam Store details, offers
& insurance plans

We accept all current prescriptions.